Effective Date: September 8, 2024
- Refund Eligibility
Refunds are only available in cases where an item cannot be authenticated due to lack of reference in our database. Refunds are not available for inconclusive results caused by insufficient or poor-quality photos.
- Non-Refundable Services
The following services are not eligible for refunds:
- Letter of Evidence: $10 USD
- Price Valuation: $5 USD
- Refund Process
To request a refund, email info.luxeparagon@gmail.com. Refunds will be processed to the original payment method within 7-10 business days.